Geografa is a dev web-mapping shop founded by Rafa Gutierrez and
dedicated to optimizing your digital mapping applications. Rafa has
over 20 years of geospatial experience, from managing GIS in the
environmental consulting sector to building Mapbox's startup technical
support engineering team. Geografa is committed to its customer- and
client-centered approach. To that end, we tap a committed network of
engineers, designers, and developers to assemble just the right team
for each client project. Operating as a collective under Rafa’s P&E
management, Geografa is able to provide high-touch, consistent account
support and continuity. We flex to deliver the best possible
experience and outcomes for each project. Get in touch!
A committed team-builder, Rafa taught me (and many other teammates) how
to engage successfully with technical customers and deliver a top-class
experience with every interaction. He consistently employs his broad
technical expertise across backend and web technologies to troubleshoot,
understand, and resolve the deepest cross-platform bugs. This dogged
determination to identify and obviate complex technical challenges is
matched by an empathetic approach to communication for internal and
external stakeholders. Rafa is a master of defusing tense situations and
conveying critical information calmly as he moves the situation towards
resolution. Countless times I have watched Rafa turn a frustrated
customer into a dedicated advocate; I could not recommend Rafa more
highly.
- Patrick Leonard, Senior SDK Engineer, Maps SDK at Mapbox
I worked with Rafa during my early days at Mapbox. In a fast pace
environment, he shined as an emphatic leader. Always ready to pair with
teammate or experiment with a new process to improve the team's
workflow, Rafa leads by example. I have always appreciated how Rafa
handles a new challenge with a level head and optimism. I am grateful
for all that I've learned from Rafa.
- Katy Decorah, Senior Software Engineer at Microsoft
Rafa and I have worked side-by-side helping Mapbox customers understand
our product and work through technical problems. The nature of the work
has changed, but Rafa's approach hasn't. He's one of the most
empathetic, encouraging, and relentlessly helpful people I've ever
worked with. Helping people succeed is the north star of everything he
does, and it shows in the work he does ever day at Mapbox. I will
forever be grateful for the careful, thoughtful, and thorough help Rafa
provided me when I was getting started. And I know the dozens of
customers he helps every day feel the same.
- Dan Swick, Frontend Platform Engineer at Mapbox
Not a day passes during which I'm not amazed by Rafa's institutional
knowledge of the Mapbox universe. He's a walking encyclopedia of our
products and the history behind them - why where they built, what was
unique about them, and which challenges did they help users solve? Rafa
dives deep to troubleshoot technical bugs and can succinctly communicate
customer needs back to product teams. I'm honored to work alongside
@geografa to ensure a positive experience for all 800,000 Mapbox users -
thanks Rafa!
- Technical Support Engineer